The landscape of software development is constantly evolving, demanding agile and efficient approaches. Introducing DevOps, a set of practices that promotes collaboration between coders and infrastructure teams to accelerate the software deployment process. Continuous delivery, a cornerstone of DevOps, aims to automate the release pipeline, enablin

In today's fast-paced business environment, effective support management is paramount. ITIL (Information Technology Infrastructure Library) provides a comprehensive framework to standardize and improve these processes. Mastering ITIL equips organizations with the tools and best practices to enhance customer satisfaction . This article explores the